Return & Refund Policy

Thank you for shopping with us. We want you to be completely satisfied with your purchase. If you’re not happy with your order, we’re here to help.

🔄 Return Eligibility

You may return most new, unopened items within 7–30 days of delivery for a full refund or exchange, subject to the conditions below:

• Timeframe: Returns must be initiated within [choose: 7, 14, or 30] days of delivery.

• Product condition: Item must be unused, in the original packaging, and with all accessories/manuals included.

• Proof of purchase: A valid receipt or order number is required.

❌ Non-Returnable Items

Certain items are not eligible for return:

• Opened software, digital downloads, or licenses

• Items damaged due to misuse or unauthorized repair

• Consumables (e.g., batteries, screen protectors) once opened

• Final sale or clearance items (if marked as such)

⚠️ Damaged or Defective Products

If you received a defective or damaged item:

• Contact us within 48 hours of delivery.

• Include clear photos/videos showing the issue.

• We will offer a replacement, exchange, or full refund, depending on product availability.

🔁 Exchanges

• Exchanges are only processed for defective or damaged items.

• If you want a different item, please return your item for a refund and place a new order.

💸 Refunds

• Once we receive and inspect your returned item, we’ll notify you of approval or rejection.

• Approved refunds will be processed to your original payment method within 5–10 business days.

• Shipping charges are non-refundable, unless the return is due to our error.

🚚 Return Shipping

• You are responsible for return shipping costs unless the item is defective or shipped in error.

• We recommend using a trackable shipping service or purchasing shipping insurance.